Our Policies

PAYMENT POLICIES:

Beauty Mark accepts all major credit cards, debit cards and cash. No checks or money orders.

A 50% NON-REFUNDABLE deposit is required in order to reserve and confirm your appointment. This deposit is to ensure that you are serious about booking your appointment and will be deducted from the total cost of your initial session the remaining balance will be charged on the day of your appointment.

A 72 hour notice is required if you decide to reschedule your permanent makeup appointment.  At Beauty Mark Aesthetics, we value your time and ask that you value ours as well. If you choose to reschedule your appointment within 72 hours, you will forfeit your booking deposit and a new deposit will be required to rebook your appointment. If you cancel your appointment, you will forfeit your booking deposit. 

You will be prompted to book a touch up appointment at your initial appointment. Please be conscientious when choosing this appointment that it will work within your schedule. This is a complementary perfecting service and is ONLY offered within 6 to 12 weeks from your original appointment. **PLEASE NOTE** If you choose to reschedule this appointment past 12 weeks from our original appointment (due to my schedule or yours) or cancel within 72 hours of your booked appointment, the service will no longer be complementary and charged as an Additional Touch Up fee of $200.

YOU are responsible for checking the candidacy guidelines prior to booking a session.  If you arrive to your appointment and cannot receive treatment due to contraindications, previous permanent makeup etc., your appointment will be canceled and your booking fee will be forfeited.

                                                                   * Pricing is subject to change at any time *                                                                                          

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LATENESS POLICY:

Beauty Mark understands that sometimes unforeseen circumstances may arise, however, our procedures need their allocated time to get the best result possible, we cannot rush it.  Also, please keep in mind that lateness effects the timely flow of our day and causes delays for other clients scheduled.  We strongly advise arriving 15-20 minutes early to allow adequate time to get familiar with the area/parking and if there needs to be the proper paperwork filled out prior to your service. We also understand that minor setbacks can often occur that can put some of our guests behind schedule.

If you arrive 15 minutes or later you will forfeit the appointment & non-refundable deposit. It will be necessary to reschedule, in which case you will be required to pay a $100 re-booking fee prior to booking a future appointment.  

If a situation occurs where our schedule allows for flexibility, we may be able to accommodate your appointment at our discretion.  

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CANCELLATION POLICY:

Beauty Mark understands that sometimes life happens and appointments can be missed. Our cancellation policy is designed to fairly ensure that each client is seen at the correct time and that clients on our wait lists can be accommodated in the event of a cancellation. Without timely notice, we are unable to fill last-minute cancellation appointments.

The time allotted for each service is designed for efficiency, great results as well as outstanding customer service/experience – which are important to us.  Please notify us of any changes at your earliest convenience.

If you need to cancel or reschedule an appointment, a 72 hour notice is required. We ask that you please call us at 937-867-7700 or email us at beautymarkaesthetics937@gmail.com. If you do not cancel or reschedule your appointment within 72 hours, you will forfeit your booking deposit and will be required to pay an additional $100 re-booking fee prior to booking a future appointment.

Payment in advance may be required for those with a history of no-shows or canceled appointments without 72-hours advance notice.

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NO SHOW POLICY:

We have a zero-tolerance policy for clients that do not show up to their appointment.  Whether it’s a new client session, a complimentary touch-up session or a regular touch-up/enhancement session, you will automatically forfeit your non-refundable deposit and will be required to pay an additional $150 re-booking fee prior to booking any future appointment.

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GUEST POLICY:

At Beauty Mark, we are proud of our ability to give a private, personalized experience for each and every guest. Our clients come in to relax and we do not want to compromise their experience and privacy.  Therefore, we kindly ask that you bring no more than 1 additional person to an appointment, if necessary. Please NO CHILDREN OR PETS ALLOWED.  Also due to the nature of the services we offer, bringing children or animals to our establishment is dangerous and we have a zero-tolerance policy.

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INCLEMENT WEATHER POLICY:

Should there be inclement weather and you are unable/unwilling to travel to your appointment, we understand.  Safety comes first!  We will WAIVE OUR CANCELLATION FEE and reschedule for a later time.

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GRATUITIES:

They are not necessary but are appreciated :-)

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** IMPORTANT **

Although we do everything in our power to make sure that you are happy with your cosmetic service, please know that we cannot guarantee the final result, as there are numerous factors that could disrupt your healing process (please read through the FAQ section to ensure you are a good candidate for your chosen service), additional sessions (priced accordingly) may be necessary.

PLEASE NOTE: If you have had previous permanent makeup and are interested in a cover-up/correction, you must email us a clear photo prior to booking your appointment. We cannot guarantee results for all cases such as these. In some cases where the previous work is too dark, large, or hard to work around, tattoo removal will be highly recommended. If you have previous permanent makeup and do not inform us, you will forfeit your booking fee and your appointment will be canceled.

​If you want us to touch up someone else’s work, please send a photo for us to determine if it is possible. A touch up of someone else’s work will be treated as a new permanent makeup session. No exceptions.

You must read and follow Pre-Care/Post-Care Instructions carefully and thoroughly.

If you have a serious medical condition and require certain medications, you will be required to bring a doctor’s note stating the condition and the clearance to proceed with the procedure.

Once a service has been rendered, it is the client’s responsibility to ensure that they have taken proper care of their investment.

We reserve the right to refuse and undertake any cosmetic permanent makeup procedure if it is deemed unsuitable or unsafe to the client at our discretion.

Beauty Mark Aesthetics is fully committed to the health and safety of every client. There will be NO EXCEPTIONS to our policies. By booking your appointment with Beauty Mark Aesthetics, you acknowledge that you have read, understood, and agree to these guidelines.  Thank you for your support and we look forward to being a part of your beauty journey.

There will be no exceptions to our policies.  BEAUTY MARK reserves the right to refuse service to those who do not follow our terms and conditions at our discretion.

At Beauty Mark Aesthetics, our goal is to provide clients with the safest, most artistic application of permanent makeup geared toward natural results to enhance their natural beauty. All of our procedures are customizable in terms of style, color, and shape, ensuring that the client is involved and signing off on every step of the process.  Your satisfaction is held at the upmost importance! Please note, Permanent Cosmetics may not fully replace wearing makeup. The healed results will vary with each client. Filling in your brows with pencil, powder, or other makeup may still be needed. We have no control over what occurs during the natural healing process. Absolutely NO guarantee will be made. Any additional sessions requested will be charged accordingly.